Frequently Asked Questions
Do you have any questions? Please see our customers’ frequently asked questions below.
Got more questions? Contact us or call us on +34 916 617 607.
Our team will be happy to help.
I don't know which reformer to buy, help!
Not sure which Reformer to choose? Use our Reformer comparison tool! Compare features, accessories, delivery, and assembly. Have a question? Book an online consultation with our team or contact us.
I have a studio but I'm not sure how many devices I can fit in, can you help me?
Yes, visit the "Design Your Studio" page. Fill out the form with your requirements, the equipment you're interested in, and the available space, and we'll send you a custom floor plan for your studio.
Can I see or try the Align-Pilates equipment?
Contact our team and we will gladly schedule an appointment for you to experience the Align-Pilates equipment firsthand.
How much space does my Align-Pilates equipment need?
We recommend having 60 cm on each side of the equipment to give you and your clients space to perform different types of exercises.
How many kg can my reformer support?
- For commercial reformers: maximum user weight: 150 kg
- For light commercial reformers: maximum user weight: 120 kg
- For home renovators: maximum user weight: 120 kg
What spring do Align-Pilates reformers come with?
- The Studio Reformers come with 5 quality nickel-plated musical wire springs in 3 different resistances (2x Light, 2x Medium and 1x Strong).
- The Home Reformers come with a set of 4 classic style nickel-plated musical wire springs (1x light, 2x medium and 1x strong).